Skip to content
Klinora
ServicesHow it worksKlinora ProsHelp
Book a cleaning

Legal information

Accessibility Statement

Our accessibility approach, checks and contact route.

Legal centreCustomer TermsPrivacyCookiesCancellation and refundsComplaintsAccessibility

For Klinora Pros

Klinora Pro AgreementFinance and payout termsInvoice Authorisation
Home›Legal›Accessibility

Accessibility Statement

Effective 7 October 2026 · Version 1

Klinora aims to make the public website, customer account, Pro account and key booking journeys usable with a keyboard, zoom and mobile screen. We use WCAG 2.2 AA as a design target, but do not claim full conformance without a complete audit.

What has been checked

On 7 October 2026, focused Chromium checks covered the first eight keyboard Tab targets and reflow at 390 px and 640 px on the public Customer Terms, Cancellation and refunds, and Help pages. Those pages showed no page-wide horizontal overflow at either width. This was not a complete screen-reader, 200% browser-zoom, automated accessibility or authenticated-workflow assessment, and it does not establish full WCAG conformance.

Known limits and reporting

Complex embedded payment and identity interfaces are supplied by third parties, and their accessibility may vary. Some authenticated journeys still require more assistive-technology testing; that is a testing gap, not a confirmed defect. If you experience difficulty, contact [email protected] and tell us which page or action caused the problem. We will investigate and discuss a practical way to complete the action.

We will update this statement as testing and fixes progress.

Need help with this document? Contact Klinora or email [email protected].
Klinora

A cleaner home, A brighter you

Services

Regular cleaningOne time cleaningShort let cleaningDeep cleaning

Get started

Book a cleaningHow Klinora worksBecome a Klinora Pro

Help & information

Help centreContact usPro supportLegal information

Get the Klinora app

Download on theApp StoreGET IT ONGoogle Play

Follow Klinora

FacebookInstagram

© 2026 Klinora. All rights reserved.

TermsPrivacyCancellation and refunds