Customer guide
Contacting your Klinora Pro
Once your booking is confirmed, open it to see your Pro and use the available messaging or contact options. Keep messages about the clean with that booking.
Use the confirmed booking
Once a Pro accepts your request, open the confirmed visit in Bookings. Use its Messages or contact option for access, timing and practical details. Check the date and address so your message is attached to the correct visit.
If contact is not yet available, check whether the booking is still waiting for a Pro. For a general account question, contact Klinora instead. Messages are not an emergency channel: move to safety and contact the emergency services if there is immediate danger.