Customer guide
Booking a clean
Choose Book a clean, enter your postcode and select your address. Choose a service, duration and suitable time, then check the price before submitting your request.
Start your request
Choose Book a clean. Enter your postcode and select the right address from the results, or use Enter address manually if it is missing. Check the house number and any flat or access details before continuing. An address can be entered manually without changing whether Klinora serves that area.
Choose the cleaning service, duration and a suitable date and time from the options offered. Add the visit details the form requests so the Pro can understand the work and access arrangements. If you want regular cleaning, select the available regular option and review the schedule shown.
Review and submit
Read the price and booking details before submitting. Complete any secure payment-method step and the confirmations shown in the checkout. Adding a card is not the same as paying the full cleaning amount. Submit the request once the address, time, service and price are right.
The request appears in Bookings. Check its status there: submitting it does not guarantee that a Pro has accepted it. You will see a confirmed visit once a Pro accepts. If the request is still waiting or an error appears, return to Bookings before starting another request so you do not create a duplicate.